Agreement
Service agreement
1. Definitions and Interpretation
1.1. Agreement means this document describing the conditions for the provision of the Services to the Customer by automatic exchanger Intexchange.ru.
1.2. Intexchange.ru means automatic exchanger located at www.intexchange.ru, hereinafter called the Service.
1.3. Customer means a private or legal person willing to use the Services being provided by the Service who has agreed to all the provisions stipulated in the Agreement.
1.4. Exchange services mean exchange operations carried out with title units that can be ordered at Service website.
1.5. Title units mean accounting units of the corresponding Payment systems determining a specified scope of rights of claim or some other rights arising from the agreement executed by the Payment systems and their customers.
1.6. Payment system means third-party software product for accounting the Title units and carrying out mutual settlements between the customers.
1.7. Order means the information provided by the Customer via technical means of the Service in digital format indicating their intention to use the Exchange services under the conditions proposed by the Service and stated in Order characteristics.
1.8. Payment means the transfer of Title units from the payer to the payee.
1.9. Automatic control system means the system ensuring financial security of Title units owner which operation can in some cases prolong the time of Order processing or completely cancel it.
1.10. Reference details mean number, wallet, email or any other indication of Customer account in the Payment system which is used for making a Payment due to the Order.
1.11. Resultant details mean number, wallet, email or any other indication of Customer account in the Payment system which is stated in the Customer Order for the Service to send the Title units.
2.1. This document hereinafter called the Agreement describes the conditions for the provision of the exchange services by the Service. Prior to using the Exchange services the Customer has to read and agree to all the provisions stipulated in the Agreement. Should the Customer refuse the rules, restrictions and other conditions of cooperation set forth in the Agreement the services cannot be provided.
2.2. The Agreement comes into force the moment Continue button in the first step of the exchange operation is clicked or from the moment the Title units are sent by the Customer to the Service.
2.3. The Agreement is terminated the moment the Service completes the Customer Order or cancels it. The completion of the Order is indicated by:
The confirmations under 2.3.3-2.3.4 points are provided exclusively in rare cases at Service sole discretion.
2.4. The effective version of the Agreement is publicly available at http://www.intexchange.ru/agreements.asp. The Service is entitled to amend some of the provisions of the Agreement unilaterally without the notice to the Customer. The amendments come into force immediately upon publishing at the website.
2.5. The Agreement shall regulate the relationship between the Service and the Customer and supersede all prior representations between the parties.
2.6. The Agreement does not supersede the legislation of the countries where the Service is incorporated and applicable to the Customer. The Customer is fully responsible for carrying out the operations illegal under applicable jurisdictions.
2.7. The list of services provided is published at the Service website, the Service does not provide any additional services. Some of the services stated at the website of the Service are provided at the website of the Service partner UkrWM.com, the administration of partner website being solely responsible for the provision of these services.
2.8. The exchange operations with Title units are carried out strictly in accordance with the rules and requirements of the electronic Payment systems stated in the Order.
2.9. The information published at the official website of the Service complements the Agreement and is the integral part thereof.
2.10. All information published at the Service website is protected by copyright. We do not allow the usage of any information at the Service website. The exception is only the promotional materials of the Service that can be found in the client area of the partner.
2.11. For the avoidance of any doubts and misinterpretations due to the translation of the Agreement the Russian version of the Agreement will prevail in any instance.
The subject of the Agreement is the compilation of the rules and conditions to be complied with when providing the services of exchanging the Title units as well as other services described at the Service website.
4. Conditions for provision the Services
4.1. With the help of technical means of the Service by way of making an Order the Customer authorizes and the Service for a compensation in its own name and at the Customer expense receives and transfers the amount of the Title units declared by the Customer and stated in the Order characteristics at the details provided by the Customer.
4.2. Exchange operation is a single transaction. The Service cannot return the Title units transferred by the Customer at the Service details for the purpose of making an exchange operation as well as the Title units sent by the Service at the Customer details stated in the Order after the exchange operation is complete.
4.3. The Customer is eligible to use Exchange services only using the details pertaining to the Customer. Irrespective of the operation being carried out the Customer confirms that the sender and the recipient of the Title units is the same person. Any payments in favour of third parties are prohibited.
4.4. The Customer guarantees than the Title units transferred to the Service are their property, have been obtained lawfully and confirms their right for further disposal of the Title units.
4.5. The Service is responsible to the Customer for the Title units entrusted by them solely while the exchange operation is being carried out at the Service website. After the completion of the exchange operation the Service fully disclaims responsibility for further usage of the Title units obtained by the Customer.
4.6. All operations at the Service website, that is available at http://www.intexchange.ru/exchange.asp, are carried out automatically if not influenced by certain circumstances resulting in the Order being completed with delay or cancelled:
4.7. In case the Order is paid by the Customer they are obliged after 15 minutes from the payment inform the Service support about the payment being made by providing the information about the Order number and Payment details (the amount, the sort of Title units, the Payment system, the Reference details). The Service will complete the Order as soon as possible.
4.8. The Service retains the right to request at its sole discretion from the Customer the copy of the document proving their identity as well as the source of origin of the Title units and any other information necessary to verify the operation in question. The Service is entitled to retain the Title units transferred to it for the exchange till the verification is made.
4.9. If the Payment has been made from the bank card issued in one the following countries: the USA, Canada, Nigeria, Italy, the United Kingdom, Poland, Germany, Bangladesh, Georgia, the Customer is obliged to contact the Service support to go through the obligatory identity verification procedure. Identity verification before Payment is not possible. The list of the countries is obligatory but not exhaustive and can be altered by the Service unilaterally. As a rule the verification is carried out only once when the first payment is made.
4.10. Should the client refuse to provide the requested documents the Service is entitled to make a return of the Title units according to points 4.12-4.13.
4.11. The Service is entitled to make a return of the Title units under one of the conditions enlisted in point 4.6 according to points 4.12-4.13.
4.12. The refund is carried out at the Reference details of he Customer except when the payment is made from Visa and Mastercard in which case the refund is carried out only to the LiqPAY account.
4.13. In case of the refund the fees for transferring the Title units are charged from the Customer being deducted from the Title units transferred irrespective of the refund reason.
4.14. The Service is not obliged to inform the Customer about the return of Title units as well as communicate to the Customer the reason for cancelling the exchange operation.
4.15. The Service has the right to retain the funds transferred to it by the Customer irretrievably in the following cases:
4.16. The Service has the absolute right to deny the provision of services to any Customer without explanations.
4.17. The Service Support is available solely in working hours according to the regulations.
Service support working time regulations:
Service support is responsible for:
4.18. In case the Customer has not got the services for the paid Order the Customer has to contact Service support in 15-days term. Otherwise the funds will be returned at the Reference details according to points 4.12-4.13.
4.19. The Service is not responsible and will not indemnify any losses or lost profit or any other expenses connected to:
4.20. The Service makes all efforts but cannot guarantee that the services will be available 24/7.
5. The cost of the services provided
5.1. The cost of the Exchange services is determined based on the current market environment and is included in the exchange rates published at the Service website.
5.2. The Customer pays the full amount of the Payment system fee for transferring the Title units to the Service as well as the Payment system fee for receiving the Title units from the Service.
5.3. The Service has the right to change the Exchange services costs without prior notice to the Customer.
6.1. All disputes connected to the provision of Exchange services to the Customer will be settled by the way of negotiations between the Customer and the Service administration based on the conditions of this Agreement.
6.2. In case it is not possible to solve the issue by negotiations the dispute will be settled according to the laws applicable in the country where the Service is incorporated.
The Customer is obliged to make all tax deductions on their own according to the tax legislation applicable to their place of residence. The Service is in no way responsible for the late tax deductions made by the Customer and does not act for the Customer as a tax agent.
The Customer and the Service acknowledge that the digital form of this Agreement is legally equal to the agreement executed in written form.
9. Disclaimer (Waiver of Liability)
Goods and services, offered by us as a Merchant are not provided on order or by request of a person or entity, running WebMoney Transfer System. We hereby act as an independent entity providing services and making independent decisions on pricing and offers. Entities, running WebMoney Transfer System do not receive any commission, interest fees or any other awards/refunds for the provided goods or services and are not liable for our activities.
Verification, performed by WebMoney Transfer System only confirms the accuracy of our contact details and proves our identity. Verification is performed by our own free will and doesn't mean or show our connection to the commercial activity of WebMoney Transfer System Operators.
10.1. All information including but not limited to e-mail address, Reference details and Resulting details provided by the Customer while carrying out the exchange operation is strictly confidential and will not be disclosed to third parties except in following cases:
10.2. By accepting this Agreement the Customer confirms their consent to the Service receiving, storing and processing their personal details including but not limited to the first and last names, passport details, payment details, contact details – mobile phone number, e-mail, ICQ, Skype and other for the purpose of carrying out the exchange operations during five years ahead of the last exchange operation.
10.3. The Service uses cookies, details about the Customer IP-address, details about the Customer browser for the operation of the Service hardware and software facilities.
10.4. For conversion rate tracking at /exchange/handle.asp page the Service uses Google Adwords. For conversion tracking the cookie file will be installed in the user browser. Google respects the confidentiality right of the users and does not gather their personal information.
