How to make an exchange at your site? 1. Select exchange direction from the table. The system triggers the first step of exchange;
2. First step. Enter exchange amount, your e-mail address and account numbers;
3. Second step. Check and submit entered data;
4. Third step. Our system will redirect you to the merchant site for making payment;
5. Pay your order;
6. Return to our website following the link.

The payment has to be made during 15 minutes.

Is it necessary to sign up?

No, you have not to register in the system. Intexchange will require the minimal necessary amount of data for carrying out successful conversion.

The status of my order on the website keeps “The transfer is being sent” for a long time (more than 20 minutes) and the exchange isn't completed, why?

Such a situation can occur due to one of two following reasons:

1) You are using Keeper Mini and your financial limit is exceeded:
- contact the support in order to complete the operation manually. The part of the sum will be paid by the operator and the rest will be paid next day;
- as the daily limit is often exceeded the order will be automatically completed on next day.
2) In the keeper settings you've chosen “Don't accept the payments from unauthorized correspondents”. The solution:
- you have to disable this function or authorize our WMID 310431860914. After the function is disabled or WMID authorized the order will be completed automatically in 5 minutes. If it doesn't happen contact the support in any way comfortable for You.

What is wrong with my order?

You always can check the state of your order following the link that we will send you by automatic e-mail.

There are 4 order states:

1) "Order has been completed" - it means your order was successfully finished, funds was transferred to your account or card;
2) "Order has been canceled" - it can be several reasons for such state, for example, you haven't paid your order or you have paid it after 15 min. If you are sure that you have paid your order contact our support. It is obligatory to specify your order number;
3) "Order has been halted" - this state can be caused by some technical problems with the connection (for example, payment system can be offline). For more details contact our support. It is obligatory to specify your order number;
4) "The transfer is in process" - possible reasons for this state are: you exceed the limit of WebMoney Keeper Mini, withdrawal on your card is impossible or you enter wrong account number. For more details contact our support. It is obligatory to specify your order number.

I cannot withdraw Webmoney to MasterCard (the purse number is incorrect)

The withdrawal is possible solely to the MasterCard cards issued by Privatbank in Ukraine, MoscomPrivatbank in Russian Federation and TAO Privatbank in Georgia.

Is there any restrictions for the exchange amount while making exchange from VISA/MasterCard to Webmoney?

Maximum amount for this exchange direction is 2000 USD (Mastercard), 500 USD (Visa) per day, for one WMID.

What do I need to do to verify my card on liqpay.com?

1) Log into your LiqPay account and select Link a card.
2) Enter all required card details: card number, date of expiry, CVV2/CVC2 code.
3) Upon entering all the data required according to LiqPay instructions choose a currency of the amount that will be locked on your card.
4) Find out about the locked amount from customer support of your bank or with the help of Internet banking.
5) Enter this amount in LiqPay window and confirm entry. Your card will be linked and ready to use immediately upon entering the correct amount. The number of attempts is limited to 3. If the attempts limit is exhausted you will have to go through the procedure of linking your card to the system all over again. The amount locked on the card will be automatically unlocked in 30 days.

I was trying to pay with my card through LiqPay, but when I confirmed my payment I had received an error. What is wrong?

There are several conditions for making payment with card:
1) Your mobile network operator and your card have to be issued in the same country.
2) Your card has to be linked to your LiqPay account.
3) Card has to be opened for online payments.
4) On your card must be enough funds to pay your order.
5) Exchange amount must not to exceed 250 USD per transaction and 500 USD per day for Visa cards.
6) Amount of payments must not to exceed daily limit of issuing bank.
7) Total amount of payments must not to exceed 10000 USD per month (any bank card), 50000 USD per month for Privatbank and MoscomPrivatbank cards.
8) Payment with Visa card is possible only in case card was issued in CIS.
9) We recommend you to clean out the cookies and temporary files related to LiqPay website.

I accidentally closed the browser window. How can I continue working with my order?

After you had created the order the system has sent you a letter with the link for further work with the order. Look into your mail-box and use that link.

Can I decline the conversion if I've already paid the order?

Yes, you can. Your currency units less the fee of the system through which the payment was processed will be returned, that is the money will be refunded to your account.

I transferred the currency units manually to your purse in order to pay the order but I didn't receive the responsive payment!

Attention! In no case transfer the currency units directly to purses. While making the orders for conversion and withdrawal pay only the invoices automatically generated by the system. If you make the direct payment to our purse your currency units won't be accepted and processed by the system and your order will remain unpaid.

I faced a problem while carrying out the exchange, what should I do?

If the exchange failed (usually it happens if our customers have got not stable Internet connection) contact us using details on the Contacts page and state the following:

1. Exchange date and time;
2. Exchange direction and sum;
3. The operation number is absolutely required.

I've entered incorrect account details and didn't receive currency units, what should I do?

Unfortunately we are not able to return your currency units. The only thing we can do for you is that we can inform you about the account details your funds were transferred to. Be attentive while entering the data!

Is it possible to convert the bigger amount than the available reserve stated on the website?

Yes, it is possible. In order to do that you should contact our support and discuss the details with operator.

Why can't I see any numbers in summary settlement after the order is made?

Probably the necessary information wasn't fully loaded by the browser or the most common reason is that JavaScript is disabled in your web browser (it should be enabled by default). In first case refresh the page and wait till it is fully loaded, in second case adjust browser settings appropriately.

When I withdraw WebMoney on my card I get an error "the data stated don't correspond to the system user", what should I do?

Possible reason of this error is that you enter wrong "Last name and first name". It should be as it is written in your WebMoney keeper.

If you have any inquires as for deposit/withdrawal contact our support: ICQ - 886518
Skype - intexchange.com
e-mail - service@intexchange.ru

We are always happy to assist you!

What guarantees can you provide?

For the time being the main guarantee is our continuous operation since 2005. The service is included in the official list of WebMoney Transfer exchangers, we've got personal certificate and all information about us including ID data is verified and stored in the database of WMT system.

Is it possible to earn $250 and more in the Internet?

There are a lot of websites that offer such earnings and almost all of them are fraudulent. There no easy money in the Internet as there is no such thing as free lunch. How can one identify these frauds?

If you are offered:

1) high daily earnings;
2) no efforts;
3) working at home;
4) in order to withdraw money earned you have to deposit some amount of money into Your account under the pretext of verifying it.

- there is a great probability that you won't receive money earned and lose your money as well. Be careful!